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Customer Testimonials Through the Years

Thanks for passing along your compliments!  We love to hear from
our customers!

Thanks Christine, I did receive it and am very satisfied.  Love it. Carole B.

Thank you so much for your help. I appreciate you going the extra mile. You don't see that very much these days! Happy holidays! S. Baumgartner

We have received the replacement and we are very pleased--Thank you very much for the great customer sevice you provided. R. Bacci

Hi thank you again for checking.  Sorry, my sister thought the packages were coming via ups, so she had not checked her mailbox for a couple of days.  The ornaments are now in my hand.  Thank you, they are adorable, and I appreciate your checking in to this matter with such concern and speed. Deborah S.

Dear Russell Rhodes, Wow! What service! This was our first order from you, and it will not be our last.  We were so impressed with the speed that you turned this order around in.  Our order arrived, on our doorstep, within days of placing it.  Everything looked great, all was spelled correctly, and nothing was broken.  We are so pleased.  Keep up the good work, and look for our orders again in the future.  We will definitely recommend you to others! E. Whitehouse

....thanks for your impeccable service.  I didn't receive it yet but although it say 1st Christmas together and christmas is over now we will treasure it.  I will surely be a returning customer and make sure to change the address to Europe. Carlotta K.

Thanks again and I wish you have a wonderful year filled with happiness. Jeremy V.

And, by the way...the ornaments are adorable !!! I love them !! My sisters and their boyfriends are going to love them too !!! What a great idea. Thank you for the fast time for xmas! I will definitely buy from you again !!! Happy Holidays !!! Kelly P.

Your crossed fingers worked!!! The package came to me today. Thanks again so much your kindness. Have a great holiday!!!!! Lindsey

Thank you so much for your prompt response. I will gladly accept the refund if the package does not show up in the next day or two.  I will email if it does not arrive this week. Again, thank you so much. Your excellent customer service has insured that I will shop with you again in the future. Happy Holidays!
Brunata L.

Thank you sooo very much! You just gave someone a very happy and special Christmas!! Have a great holiday!! Efrain H.

It just arrived!  Yipppeee.  They are so cute!  Thanks for your help.  Merry Christmas, Wendy

Thanks so much. The ornaments arrived today and I couldn't be happier with them. Thank you & Happy Holidays! Paul L.

Hi. When I ordered the ornament I never expected to receive it before Christmas, however, it arrived today.  What a nice surprise!  It is absolutely perfect. Thank you and have a very Merry Christmas. Sincerely, Vicky F.

My order is here and they are beautiful.  I love them!  Thanks so much for your prompt response. Diane

thank you.  They are the cutest things ever! Y'alls ornaments and service are tops!! Mary B.

I am so glad how attentive you are on these matters, and will keep my eyes open to for next delivery. If you could please e-mail me when the corrective item goes out I would appreciate it. Thank you and have a Happy New Year. Rebecca

I just wanted to thank you again for your service.  Your sincerity is so greatly appreciated.  I look so forward to receiving my ornament for next year! I will definitely recommend this company for anyone seeking personalized gifts. Thanks again, and have a Merry Christmas and a Happy New Year! Danielle Q.

I got my ornaments order and LOVE them! Roberta

YEAH - the new ornament with MEREDITH spelled correctly came on Saturday about 2 hours before my son, daughter-in-law and MEREDITH arrived from St. Louis. It is PERFECT. Thank you for rushing this order and I really do appreciate your wonderful business.  My daughter is pregnant and due in April.  I will be ordering more ornaments in the future. MERRY CHRISTMAS! Sandy

Thank you very very much. you are a life saver! Your customer service is extraordinary. Please give Christinea big hug for me! Rosemarei B

Christine, I received my order this a.m. and the ornaments are beautiful!  Thank you so much for your help.  Have a wonderful Christmas and holiday season. Ginene F.

Christine, Thank you very much for your prompt and extremely helpful reply.  I look forward to receiving the ornament on Monday.  Have a nice holiday season and thanks again. Jane D.

Just to let you know that we have received our ornament in good condition and are awed by its beauty. Our compliments to your script artist.  The work is lovely. Our daughter, son-in-law and two children who will receive this gift have just moved into their new home.  How exciting to be celebrating their frist CHRISTmas there and this ornament will really be special to include their address and year.  We have purchased an ornament stand so that it will have a special placement probably on their mantle. Thank you again for the lovely work,Merry CHRISTmas and God bless all of you.....Henrietta P.

Christine,  Just wanted to let you know that I got the shipment and it's wonderful.  Thank you so much. Donna H.

Thank you again for the personal touch.  That is so nice, especially these days.  I know my daughter and her family will love the ornament for the baby, who was truly a blessing. J. Hain

Thank you so much!! I look forward to receiving the ornament. I'm sure my sister will love it for her new son!  I appreciate everything you have done for me! Crystal F.

I would like to thank you for your fast and exceptional replacement in this matter. I can only say how much I appreciate your great service, and I will be sure as to tell my friends of your great site and your personal pride of work.
Once again I thank you. Lynn D.

First, let me compliment you on your fine ornament and personalization. I have been ordering personalized ornaments online for some time through an assortment of companies and you have a very nice product and wonderful craftsmanship. S. Giuffrida

This is terrific! Thank you so much! I wish all internet product companies were so nice. I hope you have a happy (and profitable) holiday season. Sally Y.

In these days of ordering online, I cannot remember ever getting such a personalized e-mail from anyone.I will go back to your site and see if I can find another ornament for my granddaughter.  Again, thank you and have a wonderful day. Pam B.

Thank you very much for your prompt and excellent customer service in resolving this problem.  I'm a new customer to Russell Rhodes and would recommend you to others and order from your company again.  Thanks, Margaret N.

I loved the baby grand piano ornament, engraving and all, service was excellent!! Vincent N.Vincent

WOW, I received ornaments in the mail today.  The cross country and French horn ornaments are perfect. Mona F.

Christine, thank you so much for your accommodation.  Without going into further details, beyond the loss of my job, it has been a very trying year for me, at best.  You have restored my faith in humanity and that is the best gift of all.  While perhaps this time around your product could not fill my needs, your impeccable customer service will bring me back in the future.  Thank you again and I wish you a very peaceful holiday season.  Barbara C.

I ordered another ornament recently and it looks fantastic.  Thanks for doing such a great job.  Renie G.

The beautiful ornaments arrived today - Priority Mail- and they are everything I thought they'd be and more - I thank you so much for your prompt answer to my e-mail. Dorothy B.

Hi, I just wanted to say thank you.  I received my ornament I ordered from you and it is perfect!

Thanks again, P. Granger

I received the Christmas ornament,  a gift for our friends in their new home.  I am really pleased.  Will be a repeat customer. Carol W.

I just received my order.  It is beautiful!!  I love it!  Thank you so much! P. Parr

I received my ornaments today and they are perfectly beautifully.  I tried to confirm receipt through the email receipt confirmation site you sent me but was not able to.  I got an internal error message. Thank you for this beautiful memory of my son.  My family will love them. Barbara O.

Thanks again for your promptness.  I assure you I will be back shopping again with you. Jan H.

Dear Christine,

Thank you so much for your quick reply.  You take excellent care of your customers. Sincerely, Grace K.


Hello Russell Rhodes, I had to write to thank you for the two beautiful ornaments that I ordered from you. Usually when I order something online I'm okay with what I purchased, but in your case I was ecstatic.  Your doggie wreath ornament is beautiful and the personalization was written perfectly.  The black tie bags that the ornaments were enclosed in was   WOW!!!!!!!! Loretta B.


Yes the 18th!  By Tuesday is perfect!!!  Thanks for your quick responses, can't wait to recieve them!!! Jennilynn D.


I love the quality and look of the ornaments – thank you for a superior product.  Annette E.

Thank you very much.  The other ornaments all looked great.  I was very pleased with the quality.  The personalizations were all correct and were very nicely written.  I plan to order from your company again next year.  Thank you for your help.  I look forward to receiving the Godmother ornament.  I know my daughters Godmother (also her great aunt) will LOVE it! Natalie R.

Thank you so much for your prompt reply. I will look forward to receiving my ornament and am glad your company is providing good quality products! Thanks again, Molly A.

The list is just what I ordered.  It arrived yesterday (Mon.). I do want to thank you and commend you for the great customer service. It is referreshing to see that it does still exist. Again, thank you for your assistance. You helped to make someone's Chrsitmas present very special. R. Molitor

Thank you so much!  The other ornaments are just wonderful - we liked your site and will be returning in the future. Thanks again, Alison W.

The ornament arrived today and is really nice!  I appreciate your promptness and quality work.  I definitely will order from you again. Thank you so much. J. Haney

Christine…I was just out shopping & was wondering if you had a chance to look into this…and lo & behold, I come back and here’s your response. I can’t thank you enough for helping me with this order.  I’m delighted with your quick responses. Hope you have a wonderful holiday season, and thanks for providing such beautiful ornaments! Elizabeth A

I am always leery when I order things online, but I received my ornaments today and they are adorable!  Thank you for the care you took in packaging them so that they would arrive in good condition.  I will definitely recommend you to others!  Have a Merry Christmas! Sandra C.

Hi Christine, just thought I'd let you know that the parcel arrived today..  The Italian postal service is pretty diabolical and it was a nightmare trying to get them to track the package, but it arrived in the end (almost a month after you'd sent it!!) and it's in tact so alls well that ends well!  Happy Christmas!Lucie C.

Y'all are wonderful!!! I really adore all the ornaments you personalized for me this year. As always you were right on time!  Big holidays wishes to all the customer service staff who were so helpful in answering my emails. Yvonnia N.
I was pleased to come across your website on a directory of Christmas sites. While there were a lot of ornament sites there, it became clear that there were only a few top sites that offered ornaments of unique designs. It made me wonder, frankly, if there are just a few personalized ornament companies and "everyone" carries those ornaments. Thanks for offering your own designs of such high quality. Ryanna H.
Thanks for making my ornament collection so special each year. I always look forward to your email announcing the arrival of your new designs. See you next year! B.T. Williams
I just have to write you again and tell you how pleased I am. Your ornaments arrived and I AM THRILLED! The quality of the personalization is better than anything I have EVER received. The painting detail is the best. The shipping was the fastest. In all, I have to say this was by far the most excellent experience I've ever had with an online merchant. You've got a new customer in me now. Not only will these ornaments become part of our family tradition, I'll be telling all my friends about your website, too! C. Henrikson
I just wanted to tell you that your work is first class all the way. I opened my order today and was impressed beyond my expectations. Your artists did a wonderful job at the personalizing--it was personal in the sense that there was some style to it, but not robotic and sterile. Of course, the other side is the sloppy stuff I've received from other ornament companies. So, this is all to say, consider me a NEW CUSTOMER FOR LIFE! Thanks a million. Roberta
TONS of thanks to all the people at Russell Rhodes for making this holiday one I'll always remember. Your baby ornaments arrived yesterday and I know the twins will have and cherish these 20 years from now!   These are perfect baby shower gifts! Paula L.
Just a quick email: THANKS! MY ORDER IS AWESOME!! Can't wait til next year! Pauline J.
I've never seen a site respond so quickly to customer service emails. Your customer service truly is outstanding. We love the personalized ornaments and personalized plate you sent, and have already spread the word about your site. All of our friends at our Christmas party wanted to know where we'd found such personal keepsakes. Alexie C.
I've seen graduation ornaments on several websites, but never the scroll that you designed yourself. Thanks for offering unique ornaments that only you sell. Your custom personalization allowed me to say everything I wanted to on it beyond just the usual name and date. You've done a great job for me. I'm grateful! Bea E.
The glass stocking ornament with Santa on it arrived today and it's adorable! I just wanted to let you know what a great job you're doing. M.M. Slater
Dear Customer Service: I've lost the name of the nice lady who helped me yesterday. Somehow the email got deleted. Please end my sincere thanks to her for the magnificant ornaments she overnighted to me. I ordered 220 ornaments and really appreciated your offering me the discount and also arranging such a quick turn around. Everything arrived within budget and my boss was very, very happy with me. I'll make sure we plan a little better next year so that we don't have to spend so much on air delivery, and to give you a little more time. But from the looks of things, it didn't bother you too much. The personalization was perfect on every single ornament. W. Thompson
What a fantastic personalized...Christmas gift! I've never seen anything like it." I. Carrasco
...been looking for something special for my grandson. He and his grandfather have been fishing together now for several years, so I just couldn't believe it when I found such a cute fishing jacket ornament. The detail of the lure and rod are precious!Elena E.
Yup, WONDERFUL is all I can say about how great your service has been. I was thrilled with how quickly the ornaments arrived and that the personalization was at a professional standard. Thank GOODNESS your company understands if I can do it myself, why would I buy it?! No more [bleep] ornaments from [bleep] personalization websites! Seriously, you're the site I've been hoping was out there and couldn't find! Keep up the GREAT work!!!  Nina
Merry Christmas to everyone at Russell Rhodes. I just got my ornaments and wanted to thank you. Everything is perfect, the lettering is wonderful, and the velvet bags put the icing on the cake. I am really, really happy with your company. S. Frankheuser
I received my ornaments today, and I just wanted to thank you. I'm a new customer to your site, and I purchased the family ornament fireplace for 4 people. It's such high quality! I love the fact that it's got dimension to it and isn't just a flat piece of resin like I've seen on other sites. You really do have a superior selection of high quality ornaments in most of your departments. I shopped for about 30 minutes. What fun! Mrs. Yolanda M.
Whenever I buy ornaments on the web, I'm always a little concerned about how they'll actually look when I get them. Some sites show horrible hand writing on the pictures, and so you know, if that's their best work, you're gonna get some trash you've gotta throw away. Even my housekeeper Mattie showed me an ornament one of the ladies she works for gave her--horrible! She threw it away and told me, "I may clean houses but to me that means I like things neat and tidy." I got her the computer ornament from your site because she writes screenplays in her spare time and is always in front of her laptop instead of soap operas. This one she actually appreciates, so much so, she read your website sticker on the back and bought a family ornament for me. Looks like you've got two new customers! JoAnna P.W.
Dear Paula in customer service: thanks for being true to your word. I was amazed at how quickly my complicated order arrived. It felt like I'd barely finished reading your email and the doorbell rang. You're AWESOME! R.U.
I've just wanted to send you a quick note to tell you how grateful I am for your speedy service.  It was really important to get the memorial ornament to my grandmother before next weekend.  I cannot tell you how touched I was by Christine in customer service.  I call it, "Customer service with a heart".  Really extra-ordinary.   Laura C.
Your company rocks and then rocks some more. I just received my first ornaments from your company and I am so happy, I ordered again just a few minutes ago. Wow! Thanks for offering such wonderful products. J. Strongham
My ornaments arrive today and I am so pleased with the work you've done for me. I always order special ornaments that are unique in some way for my three kids every year. I usually have pretty decent luck on the web, but you guys "killed the bear". That's a saying where I live--something that's very hard to do. I wish I had a bigger tree, maybe I'd be able to justify ordering even more ornaments! But seriously, your company's been there for me on several occasions now like nobody else. I really want to thank you from the bottom of my heart. Prasham V.-D.
I love your store in the Village, but your online store is even more spectacular.  The wide array is outstanding, backed by the quickest most responsive customer service I've yet to experience on the internet.  Happy holidays!  T.J. Martin
Your artist Amy ought to receive a heck of a Christmas bonus! The glass baby ornament is the finest I've ever seen. Thanks so much for offering these one-of-a-kind ornaments. Ronie A.
I just wanted to say 'thank you' for my ornaments. I ordered a glass ornament from your "holiday ornaments" section, as well as a baby's first Christmas ornament for my niece--both are spectacular, and even better than any 2D picture on the web!  Thank you for your dedication to quick turn around and superlative service.  Margaret N.
Once again--thanks for your superlative, wonderful service this year. It's ALWAYS a pleasure doing business with you. Your ornaments are simply outstanding. Carlina R.
I just received a Santa Claus ornament I purchased for my brother--it's perfect!  I know he'll be thrilled.  I am really impressed with your quality and plan to order your wonderful and unique ornaments in the future.  Thank you!  Martha T.
I am so happy with my ornaments.  They just arrived today, the personalization looks fantastic, and your velvet bag couldn't be more lovely.  What great packaging! Can't wait to order more from you!  Nancy L.
Hi! I just wanted to shoot you quick email and tell you that everything arrived in perfect condition. I am so happy with my ornaments. Thanks again for all your help last week. I'm glad I decided on the memorial ornament for my grandmother. I just think, even though the pain is still quite visceral, we'll cherish this ornament in the years to come. God bless each and every one of you. Holly D.
I just wanted to let you know that my ornaments arrived today and they look great!  I know my mother-in-law who's difficult to please will be thrilled.  Thanks so much for having such a broad selection of wonderful ornaments to choose from for all members of my family.  Your kids ornaments are to die for!  Izabelle K.
Suffice it to say, it's a wonderful personalized gift, something that's completely different, unique and truly personal. Thanks again for your help in going over the options. Mrs. Henry T.
I don't usually get to write emails like this, but I felt I had to let you know how impressed I am with your ornaments.  Not only was the selection of unique ornaments not found on other websites, but the personalization was just perfect, the presentation velvet bag was beautiful, and your packaging was top notch.  I will DEFINITELY be back for more soon.  Please keep up the good work.  I'm having my BUNCO group over next week--can't wait to tell everyone where I got these precious ornaments.  Sra. Popi R.
SUPERB! is what I think.  I was really blown away by the high quality of every single ornament I ordered.  I can't wait to see my family's reaction to these beautiful ornaments.  Thanks for your great products and service!  H.D. Helens
I just want to tell you how THRILLED I am with my purchases.  Personalized glass ornaments are so hard to find, but you've got a collection bar none!  I just wanted to tell you how happy I am with my order.  I'll tell everyone I know. Mrs. Larissa C.
Your company rocks!  I've never gotten such great service, so fast, so perfectly packed, so high quality and the list goes on.  Thank you!!!!  Have a wonderful Christmas holiday!  Penelope S.
I just wanted to let you know what a wonderful job you did personalizing the 52 sports ornaments I ordered.  It's difficult to know beforehand, but to have the same look, usually the same person needs to do them.  Please give my compliments to whomever did, because the artistry is absolutely superb!  I'll always remember what a wonderful job you did for my husband's 40th!  Allison O.
I've grown so tired of seeing the same old personalized Christmas ornaments, and so GLAD I found your website.  Your artists and buyers are clearly dedicated to finding unique ornaments!  What a pleasure....I can't wait to tell my girlfriends about your website.  Rhonda M.
Christine has once again provided absolutely unbeatable service to me. Thank you to everyone at Russell Rhodes for helping me with my ornaments and how to word some of them. Everything arrived earlier this morning and is perfect. K. Atwell
Your outstanding service speaks volumes to what's really important to your company.  Please give Paula my sincere 'thank you'.  Roxanne F.
What an incomparable experience I've had with your site. It's put every other site I've ordered from to shame. You didn't have to help me the way you did. I want you to know that I not only noticed, I've paid it forward and told all my friends about your website. Expect half a dozen new customers this week! F. Hansen
You definitely do a great job service wise.  I could tell you really cared about everything all along the way as we prepared for the funeral.  Thanks so much for working with me in a difficult time.  The memorial ornaments you made for my family were really touching and very well done.  Edwina G.
I have to tell you that you're the first website I've ordered personalized Christmas ornaments from and been completely satisfied.  Clearly the people who do the personalizing have been trained.  I've ordered from other sites and the writing looks like just any ol' person could've done it.  WOW!  I am actually impressed. Mr. Gerry L.
As usual, I was amazed by your broad collection and additions of new ornaments this year.  The only problem is---it's so hard to decide!  I can't tell you to have fewer choices, so I guess I'll live with the problem of visiting one of the best ornament sites out there!  Keep up the good work!  Allie W.
Please send me extra copies of your ornaments catalog. I'm having a bridge party next month, and I want everyone to have a copy. I know each person there buys a special ornament for their grandkids every year. It would be so lovely if they were personalized ornaments from your company. They truly are special. Karina D.
The frame ornament is just a great way to remember people close to my heart. J.A. Randolph
I just got my order and want to thank you for the perfect job you did.  The ornaments are great, and I can't wait to start decorating the tree.  You've added to our holiday decorations now for 3 years.  Thanks again from a loyal customer!  Olivia and Richard A.
There's a shop in my town that sells ornaments, and I've asked them for years to sell personalization anything. They've refused, but then I told them you shipped ornaments all over the country and even to Europe and Australia. Please let me know if they call you. No matter what, I'm still spreading the word--you've got the best ornaments "in town". J. Ringham
Thank you so much!!  I find myself browsing your website during lunch several times a week in October, always looking for the wonderful new ornaments you add each year.  Thanks not only for the shopping, but for your great customer service and attention to detail.  My ornaments have always arrived looking prefect!   Anna Z.
I was so lucky to find your company on a Google Search for "personalized ornaments".  I'd been looking at various ornament companies, but everything kinda looked the same to me.  Maybe they have to sell junk to stay in business, but I really appreciate your high quality and unique ornaments.  There's just nobody out there doing what you do.  I'll definitely be back for more.  Michael D.
Thanks for your unparalleled service. It's always wonderful to do business with your site. I LOVE Christine in customer service. GREAT PEOPLE! Edward K.
...just love the work you do.  This is my third or fourth time ordering this year alone.  It's clear y'all are really working offer more than the usual cheap ornaments that seem to be everywhere on the internet.  Your selection just can't be beat!  Thanks again to Christine for her great customer service! Carly P.K.
I've had some bad experiences with a few personalized ornaments companies that think any old sloppy handwriting is acceptable and then refuse to replace, repair or do it again.  Actually, one company did do one again for me--and it was hand written even worse!  So, I just wanted to let you know how great the personalization was, the hand painting meticulous and careful, all names spelled correctly, great velvet bags, perfect packaging...I mean y'all are a wonderful company and I can't thank you enough for all you did for me.  Have a wonderful holiday!  Suzanne D.
Your ornaments are the best, bar none! Thanks for the superior Christmas gifts.
...simply stupendous personalized Christmas gift, and with the wrapping and the custom die for. I love the little stocking for the plate--they are too cute! K.J. McDaniels
What a cool and wonderful Christmas gift ideas section you have for men.  Sometimes it's so hard to find a gift for dad, even though lots of companies try to offer them.  It just seems so cheesy.  I love knowing that I can come to your site and buy personalized ornaments for my dad or grandfather and know it's not only something they're not gonna toss into the trash, but it'll make a perfect holiday decoration.  An heirloom.  And that's what I call great gift giving!  Thanks again for your wonderful selection.  Mr. Oscar T.
Hi! You guys were AWESOME, GREAT, WONDERFUL this year. My order arrived yesterday. It's so good I ordered 12 more ornaments for everyone in my Canasta club. Thanks for the perfect experience! P. Leventhal
Come rain or come shine, as they say, and y'all got the job done lightening fast.  I cannot thank you enough for the great customer service you gave on a large personalized ornaments order.  120 ornaments is difficult for anyone to turn around, same hand writing, beautifully done, great presentation....all arrived in less than a week and I was shocked and amazed. Thank you so much for your dedication to my project and incredibly quick service.  I've told several people around the office about my experience with your company, and they've already made your website one of their favorites.  Keep up the great work, and thanks for making me look good!  Thomas S.
Your wedding ornament arrived today. I purchased the "Love at First Bite" cake. It's absolutely a wonderful ornament, and will always represent a moment I'll always treasure. Thank you! Kay D.
I just found your name from an ornaments party I go to every year. We swap an ornament with each other. I got your personalized Christmas ornament stocking. Wow! It only has the date on it because nobody knows who is going to get what. So I looked you up and ordered the same ornament for everyone in my family but this time with their names. I'm so thrilled to have found you. I've added you to my Favorites!
Your ornaments are to die for! Keep up the great work. You've got the most unique ornaments out there! Larissa McA.
I just wanted to thank you for your consistently good service. I've looked on various search engines and it's completely weird how different the results are for the same thing. I found you under personalized Christmas ornaments. I know it's hard out there, so I just wanted to thank you for doing what you do. I am a first time customer for your site, and really appreciate the "fresh air" with all your unique ornaments not found on all those other sites who buy from the same companies or something.  Yolanda A.
Your service is unriveled. I received the personalized ornaments today and couldn't wait to tell you my order is wonderful. I'm so happy with everything you did. Make sure and email me when your new ornaments come in. Can't wait to order more! A. Davidson
YOU'RE GREAT AGAIN!   I feel like I can finally relax.  This is the third time I've used your company, and each time has been just like the prior.  Great service, fast turn-around, easy to communicate with customer service....and the list goes on.  After several bad experiences with other websites, I've found "the one" I'll be using from here on out.  A.R. Brownsley
Just got to tell you--the plate is the nicest gift I've ever received. Fiona H.
Thanks again for your help during a time of crisis for my father-in-law.  We were able to get his 50th wedding anniversary ornament to him before Sheila passed away.  It was truly a blessed moment.  And you made it happen.  THANKS!  Allison A.
I found your ornaments catalog at a friend's house. Wow! I don't know how I got along without your site. I'm so tired of the mall ornament cart! LeLe F.
I wanted to let you know that my best friend just gave my daughter a braces ornament. It is simply too cute! What an awesome personalized gift. My daughter just loves that ornament! Randisha G.
...cannot tell you how thrilled I am to receive my order perfectly done and in time for the holidays.  We trim our tree every year the first weekend in December.  Your holiday ornaments have become part of our family tradition! Henrietta F.
After my divorce, I stopped decorating a tree--the house was empty and I just wasn't motivated. It's such a joy now to go over to my son's house and have a beautiful ornament in hand for each of my grandchildren. You've really contributed to a new tradition in my life. Thank you for your wonderful kids ornaments to choose from.  Patsy F.
Thanks for becoming a part of my family ornament tradition.  I really appreciate knowing that you're out there hard at work to find something special for me to give each and every year--for 5 years now.  I just wanted you to know how much I appreciate your service.  Georgia N. & Family
Your service makes me feel I've really got somebody on my side. It's a rare thing these days. F.G.
It's nice to know that there is still a Company out there that puts customer service at the top. I've had to deal with way too many companies that, well, treat me and everyone else like a statistic. You've been great to work with, and I really appreciate your attention to all the details. David S.
I just wanted to thank you for the beautiful anniversary ornament you did for my wife and I. It arrived early and was packaged perfectly so I didn't have to worry if I had to get something else quickly in a hassle if it broke or something. Needless to say, when I gave it to her at dinner, her eyes welled up like we were on our first date. Thanks for helping me create a special night to remember! Kaelen V.
I haven't seen bad ornaments from your company yet. Keep up this statistic! Bradley P.
...been your customer since 2000 when your store was in downtown Dallas. It's so nice to have a few places to go where, even as technology changes, it's still the same great customer service and wonderful selection. Thanks again for always being there for us. Mary and Walter H.
I've gotta tell you, this guitar ornament rocks!!! I had such fun shopping your site for the first time. I'll be back this Fall! Karen W.
...your suggestion was the perfect baby shower gift. I loved the first Christmas ornament baby bootie, and Margaret couldn't have been happier. Blankets are nice....but the ornament will be here 20 or 30 years from now. Thanks for all the great keepsakes to choose from! Jeanine C.
...a picture tells a 1000 words or something like that. I just can't describe how much your wedding ornament meant to my god daughter. Thanks for making such beautiful mementos for such a special occasion. Selma Y.
Wonderful, great, perfect! Thanks so much!!! Saandira M.
My best friend told me about your site. I'd seen so-called ethnic ornaments before that had African inpired designs, but I had no idea anyone was making everyday activity African American ornaments. I LOVE THEM! I received the basketball player for my grandaughter and I also bought the video game player ornament for my grandson. It's been a wonderful experience doing business with your company. Thanks for going the extra mile in everything you did for me. Shiranda W.
I just received my order earlier today, and I wanted to let you know how happy I've been from start to finish. Your website was fast and easy to shop. You answered my email within hours. The ornaments arrived in just a few days. And everything was exactly as I wanted it. You've got my business from here on out! Daniella P.
I can't think of a better place. This personalized platter is just perfect as mantel decor with pine cones and maybe some leaves from the tree, red candles...I just can't wait to put it all together! Thank you for your beautiful aristry! Heather F.
You have really impressed me as a first time customer! I'll be back again! Leslie
You've made a return shopper out of me! I'm so tired of the same old ornaments at the mall. They did a nice job for a few years, but then they never changed. So, I've checked on line and most sites are carrying the SAME ornaments! You wouldn't believe it....well, I guess you would believe it because those sites are listed right near yours. In any case, you are clearly trying to be a cut above the rest, and you're succeeding! Thanks for the unique ornaments you offer, I loved the African American nurse ornament as well as the video boy. I can't wait to see my nephew's face when he sees his name. Beatrix E.
I came across your ornaments catalog and was delighted to find that you offer really unique ornaments. I've placed my first order. I hope I'm not disappointed. Arlene S.
I found your site on under "Personalized Christmas Ornaments" after searching for kids ornaments. I wanted more than just a name and date like so many other sites offer--cheap, down and dirty. Thanks for taking the time to really offer not only special ornaments, but excellent service by letting me put what I wanted to put on the ornaments. Your newest customer for life!, Frankie W.
Just wanted to let you know that I'm a new customer to your site and couldn't be happier with my order. Your company is dedicated to customer service, and it shows! Randy P.
I was like a kid in a candy store when your package arrived. I unwrapped one, and then couldn't wait to unwrap the next. I will definitely recommend to my co-workers. Y'all have great ornaments for friends and people in my office. Hard to find! Thanks!! Veronica cool in this room. My son just loves that frame. It's a super gift for kids his age. I know he'll keep it around for years. Barb F.
Just wanted to tell you it really is an amazing personalized gift. Personalized--just so intimate, so special. Frankly, it brought me to be a little misty as I was working on the stockings. In short, the stocking brings our life to the plate. What a great family heirloom.Mattie E. I couldn't ask for a more absolutely perfect wedding gift. I can't wait to see you next year and the next...each year a new personalized glass ornament surprise! Renaut D.<.i>
You really do have some great gifts for kids. The ornaments are so precious for the little ones and then you get pretty hip for my teens. Thanks for offering these unique ornaments! Donna A. I ordered 2 sports ornaments from your site. My order arrived today, and I just wanted to let you know you've got a new customer! It's my first experience ordering personalized Christmas ornaments online, so I was a little nervous. Everything was exactly the way your site said it would be and the service was FAST! Thanks for setting me at ease. GiGi L.
Thanks again for offering just the "perfect ornament" for everyone on my list. It's such a pleasure not to have to visit 100 sites. You are definitely my "one-stop shop". Happy holidays to everyone at Russell Rhodes. Patty D.
It's so nice knowing that the personlization will be perfect when I order ornaments from your Company. Merry Christmas!Karla E.
Thanks for making it such a pleasure to order all the little special requests I had. Everything arrived perfectly and I didn't have to order anything from other websites. You have done me a great service and I'll be back again! Thea S.-S.
The ornament I ordered is even more beautiful than I thought it would be! Brenda V.
I can't wait to see my friends' faces at ther ornament exchange in our neighborhood. I'm going to recommend your site to everyone. Please thank Chandra in customer service for me. She did a great job at expediting my second order. Everything arrived in perfect condition! Jane H.-P.'s to new traditions! I was a new customer to your site last year, and this year was no different. Great selection, perfect personalization, fantastic ornaments! Your Company is the BEST! Michelle T. the best is the order history. It's so helpful being able to look at what I sent to whom in years past so that I don't order the same thing. Of course, your selection is so wonderful, I've still got tons of new choices for the future. I look forward to ordering from you every October. Patricia J.
I grew up with getting an ornament every year from my grandmother until her death. It was such a wonderful tradition...each year a new surprise. I love her dearly. Back in those days, most of the ornaments were hand crafted ornaments of straw and fabric...pretty much anything you'd find around the house. Now that I'm older and have my first grandchild, I've wanted to give that same special feeling to daughter's daughter. I first purchased from your baby ornaments section 7 years ago. Then, I was able to shop in the kids ornaments... yours are the best! I love the glass ornament ball ballerina. It arrived yesterday and almost brought me to tears. I know if my grandmother were alive, she'd have purchased something this special for me, too. How nice to be able to trust a website to have just the right ornament every year. Christiana-Bocca D.
I wondered to myself, how long can it take to do an ornament? Surprise! You took 3 days. I'm amazed! Rusty J.
Just wanted to let you know that I was so impressed with the wedding ornament I received, that I HAD to ask my Aunt where she'd bought it. The wedding cake was SOOOOOOOOOO cute!  She also gave us the glass holiday ornament stocking ornament with our family name on it. These are the first personalized ornaments ever received, and now I can't wait to give them as gifts on special occasions. I didn't know there were anniversary ornaments like you offer, or baby ornaments and....well, I was just like a kid in a candy store looking through your website for the first time. I've already purchase the "Our First Christmas" ornament for my husband. Can't wait to see how surprised he'll be!!! Lauren B.
My husband is giving a seminar on a cruise ship next month. I searched for cruise ship ornament on Yahoo! and was thrilled to find your site. All the other sites were offering the same [bleep] looking ship ornament that didn't even look like the ship we were going to be on. Your cruise ship ornament was absolutely perfect as the life buoy. I purchased 54 of them--every single one arrived and is exactly what I was looking for. Brenda O.
...Nana had tears rolling down her face when I gave her the memorial ornament. I'd searched for memorial ornaments on MSN Live and found your site as the first listing. It's no wonder you're listed above all the rest. Erica F.
WONDERFUL! Thanks for your super quick and accurate service! H.D.S.
What a great gift for a great teacher. Your ornaments are spectacular. Great quality! Leslie O.
Your personalization is so lovely! Everything is just perfect and just the way I hoped it would be. My friends are right--your website really is the best for personalized ornaments. Darlene H.
Thanks for making my wedding so special! The seashore ornament assortment with our names on it you did for the tables looked great! We added a little sand and some real shells... it was just beautiful and made great wedding favors for my guests. Vickie B.
Your Christmas gifts fit every budget I had this year! Thanks for the wonderful selection. Janet E
Your beautiful beach ornament with the sand just reminds me of Cayman. What a wonderful way to remember the trip. A. Charlton
I read about your site in a magazine on the best Christmas decorations on the web. I was thrilled to find you because you carry even more than I thought you'd have from the article. Your personalization is better than any other personalized ornaments site I've purchased from--over 10 sites. Thanks for caring so much about the little details. Your velvet bag alone makes the gifts I buy so much more special to give. Ellen W.
I've told everyone I know about your great service when I was in a pinch. Please tell Randy in customer service again how much I appreciate his help. Your quality is simply so much better than the so-called ornament site I purchased from last year. Debra
It so wonderful to receive my orders from your site. It's always a wonderful surprise to see your beautiful hand crafted ornaments and the delight on my kids' faces.
It was such a pleasure. My ornaments arrived well before expected. Thanks! I. Williams
Service is so important these days because it's also so hard to find! Every time I've ordered from you for 6 years now, if I ever had a question, you were right there. Both of my emails were answered within hours. Thanks for staying on top of everything. Karli K.
I appreciate your quick follow up. It's clear you value my business and care about my total experience with your Company. You did a great job in a difficult situation. Barbra R.
Thank you so much for letting me know so quickly the ornament was back ordered due to quality control on your part. It makes me a lot more comfortable ordering from your site knowing that you care about quality and won't just send something out because it arrived from some manufacturer.
We did our ornament exchange last night, and your ornaments were a huge success! Finding holiday ornaments of high quality that are also personalized is not an easy task. I feel lucky I found your Company, and I also really appreciate your excellent customer service--you obviously value me as a customer. Allison S.
You've got the best customer service people I've ever experience on the internet. AWESOME is all I have to say. I can't wait to tell my best friends about your website. Billie G.
I just wanted to let you know that my order arrived exactly as I expected and wanted on all points. You've made a new loyal customer out of me, and to be honest, that's not an easy task to accomplish! Mrs. Janet K.
I just love my wedding anniversary ornament--it arrived today! Thank you for your great personalization on such a difficult rounded surface. I used to do calligraphy, so I know how hard it is to write "straight" on a curved surface. Really awesome! Dierdre H.
...very happy with my orders. Thank you so much for your attention to the details. Wilma S.
Thank you so much for the train ornament for my nephew. I know he will love that it plays music too! Choo! Choo! With much appreciation. A.G. Greunhil
Your ornaments are the very best quality and at a great price! I will definitely be an annual customer from here on out! Darline H.
...tired of seeing the same ornaments. I seached for "personalized ornaments" and couldn't be happier. You did provide exactly what the customer service person said you would. My ornaments arrived by FedEx on 2-day service. Each of them was perfectly packaged in a beautiful velvet bag. It made giving these gifts such a pleasure. You've got a new customer! Ina
I've always thought ornaments were a dime a dozen. You know? I mean ornaments everywhere. But then I came across your site and you made a believer out of me. You're right--you really do sell unique ornaments. I'm impressed! Heleny T.
You've got a great Elmo ornament. I love Sesame Street ornaments, but good quality ones are hard to find. Thanks for making my son's Christmas one I know he'll remember many years from now. Marlina C.
Thank you for your help. I was pulling my hair out trying to find a fun gift for kids. Your ornaments really are unique on the web. G. Cunnigham
Everything is perfect! Thanks again for your wonderful customer service. Gwen DeM.
I love your custom ornaments, perfect in every detail. Wow, you've got a great Company. I found out about you from my mother-in-law after she gave us the holiday ornaments like hanging stockings. We then purchased your ornament stand and now we've got a wonderful addition to our mantel decorations. Thanks so much! Karen Y.
I can't tell you how happy I am with your ornaments. Thanks for your professional follow up when I needed super fast shipping. I'll tell everyone I know about your wonderful website. Victor S.
My sister Camilla told me about your website. It was a wonderful and easy experience ordering from you. Your kids ornaments section alone will give me Christmas gift ideas for years! What an outstanding selection. Keep up the good work. Mrs. Allessandro H.
Your ornaments were an absolute hit at my daughter's birthday party. ALL the kids had so much fun. I gave the Elmo ornament to the boys and the Abby ornament to the girls. It's so wonderful knowing that you carry such fun personalized ornaments for all ages. I'm getting my husband a love ornament this Fall. Thanks again! Yazikra
Thank you for offering ornaments that I can give with pride to my closest friends. Both the friends ornaments, as well as your engraved ornaments are really the finest I've ever seen. You clearly care about your customers. ZaZa McB.
Count on me as a repeat customer! You guys rock! Brendonna
I just wanted to let you know how satisfied.. no...really pleased I am with my order. I just can't find fault anywhere and these days...that's saying something! Lauren K.
Thank you for the time and talen you spent on my order. It's clear you really were interested in getting everything exact and the way I wanted it. Please put me on your special mailing list for specials and new ornament announcements. I want to see your new stuff as soon as it's available! Oh...and thank you for the really good order tracking feature. I was able to follow all of my packages which I shipped to my three grown children in different states. So cool to have that ability in my account features. Thanks! Terry T.
Your quality simply cannot be surpassed! Dawna
I received my order yesterday. I ordered 6 very different ornaments, and each one was perfectly done. Your ornaments for children were incredible sweet. I purchased a memorial ornament for my Mom, a baby ornament for my sister, and a pirate ornament for my son. A pirate ornament! Imagine my thrill when I saw that. It's perfect for [name omitted]... I'm going to purchase family ornaments for everyone coming to our family reunion next month. It's such a thoughtful way to remember an event and at a great price. My love and appreciation to everyone who helped me with my order! Kat K.-J.
I purchased from your website last year for the first time. I saw your sticker on my ornament and found your site listed there. Thanks for thinking of that! I've bookmarked your site now and was excited to find a large family ornament selection. It's hard to find a glass ornament that's personalized anyway. But to find a high quality one that can also be personalized for a large family is almost impossible. No, it's impossible! I can't wait to see it. Your hand painting is sooo nice!
Galinda H.

I'll be ordering ornaments from you again next year! You really are the best! Daniella
I just wanted to drop you a note and thank you for the personalized Christmas ornaments on your website. I was able to find just the perfect ornament for everyone on my list. It was amazing to buy 14 gifts all in one place. Took me about 10 minutes. By the way, I like to browse your site at work during lunch. I always find something new! Jenny F.
Good afternoon! I wanted to immediately send you a note of thanks for the wonderful job you did on my personalized ornaments. The western ornament of the cactus is too cute! The baby ornament in a blanket is too cuter! And, the first home ornament surprise the [bleep] out of my husband. He just didn't expect an ornament of that quality to be personalized and arrive in such a beautiful keepsake box. Lorna
I couldn't help but feel I had to send you an email of thanks. I received my order in the mail today and couldn't wait to open it. You did a beautiful job. Thanks so much for your quick shipping! Dee Dee S.
I manage a pharmacy at [name omitted] and purchased a pharmacist ornament for everyone in the shop. What was wonderful is that your had an ornament for our pharmacists, but also for the pharmacist staff. What a great way to say 'thank you' to everyone for all their hard work during the year. Franklin D.
These were the best gifts I've ever received. I had to pull your website name out of my sister-in-law. I've now placed my own order and you've got a loyal new customer! I love the fact that you've got your family ornaments separated into family of 4, etc. It helps find what I'm looking for quickly without searching through ornaments that aren't in the same category I'm looking for. Carolina
I received my order in good condition and I just want to thank you for packing the glass ornaments so carefully. You should know that I've told everyone about your site. Your service is excellent. Barbara-Jean
I love your Christian selection. I'm in a Bible study group and we have an annual ornament exchange. There are so many cheap, plastic or whatever ornaments out there...I just think Jesus deserves something more. After all, it's His birthday we're celebrating. Thanks again for offering these exceptional ornaments of the highest quality. Giselle M.
It just looks perfect with our mantel decorations. I put the plate front and center. With everything else around it, it's just...amazing decor..."ambiance" is wonderful! Henrietta F.
Thank you for showing me how to order the soccer ornament. It was the perfect ornament for my grandson. T. Tomlinson
She thought is was SO great. Thank you for doing the special message for me on the love ornament. It made the perfect gift for our anniversary. Victor B.
Your customer service is SO GOOD! I love the fact that I got an immediate email acknowledging my order. Then you sent me another email telling me when my ornament had shipped, the service you used, and the tracking number. I'm a bit of a worry wart, so it was wonderful being able to go online to my private account and track all these shipments every day if I wanted to. Your system really put me at ease. I can't wait to purchase from you again. Elena D.
Thanks for your fast, fast service! Danny S.
I was shocked to see my order arrive today. I just ordered it on Sunday! Thanks for your really fast service and wonderful ornaments. Katrina A.
This is my first order with your company. We just move into our first home. I found your website on search--you've got lots of new home ornaments and what I really appreciated was that you have low cost as well as higher quality glass ornaments too. Thanks for the great selection! Sammi L.
I used to order from a website that's well known, but I got tired of those same old ornaments. They say they've got 1500 or something of them, but no matter how much junk you add, it's still tired and busted. Thank you for working hard not to carry all that [bleep] on your site. It makes the shopping experience so much easier and quicker. As a dude, that's what it takes to keep me coming back. Quick and easy. Good job! Andrew
I've seen lots of ornaments as teacher gifts around the internet, but they all look the same to me. It's like I can count on someone else giving that same ornament. I found your site by searching something a little different: "school ornament". It was such a pleasure to shop your site. The little school bell is darling! Marilyn
I am so impressed with your quality. Thank you!!! Mary
I love your custom ornaments! Thanks for doing my order exactly the way I asked. Harriette T.
Your ornament in memory of my grandfather meant so much to me. I could hardly stop looking at it. Please thank the artist who hand painted my message. She or he did such a beatiful job. Missy D.
Can't wait to order again next year! Dave
It's a tradition in our family to give each other--2 brothers and 1 sister--an ornament each year. Us kids were a family of 4, but now we each have our own families. I love the fact that even as one of us has a child, I can go to your site and buy a new ornament just for them. Sally
It's been difficult to buy anything for my Godmother. She lives far away and I just about never see her, but each year she sends me a check, sometimes it doesn't even have a note of well wishes or anything in it. I'm not knocking getting a check, it's just the end, thanks for offering your special godmother ornament with the beautiful red glitter. After she received it, my check arrived with a thank you note this year! Dina T.
I just had to send you an email today. Your exemplary quality is truly outstanding. I admit that I was a little tremulous about ordering over the internet such complicated pieces. But you did exactly what you said you'd do in every detail fantastic. Thanks for making my holiday so wonderful. Eleanor B.
Your ornaments are wonderful. I just got my package and couldn't wait to open it. You've done a wonderful job at all the special requests I made. I'm really happy I found your site. I've never seen a website that also let me write a special message on the back of the ornament. I love to include a little personal note and most websites are just "Name and Date, Mam"--that's it. Glenda
GREAT is all I have to say. Thanks for a wonderful web experience. It's my first order from Russell Rhodes! Kiki H.
When everyone pulled out their holiday gifts at our party, your ornaments were the hit! I didn't mean to become the darling of the party, but it sure was nice to have my boss notice! Debbie
I always try to find different websites to keep my ornament shopping fresh every year. So many sites seems to carry the same look or style. This year I did a search on for personalized ornaments for kids. I checked out several websites, and yours were by far the most unique. I love the fact that you've got original designs not sold all over the place. I'll keep coming back! Xandrina A.
Thanks for your fantastic service. I have shared my superb experience with with all of my girlfriends in Bunco. I know this will be the first of many orders I place with your company. Thanks for everything! Hariette I. grandchildren will be so thrilled with your ornaments. I ordered the space ship and and enterprise ornaments. You've got a great selection. Keep up the wonderful design work! Julie
I just wanted to drop you a note and say thanks for your quick service. It made all the difference in the world to me to be able to have such a special Christmas gift for my mother. She's getting on in age, and there's just about nothing I wouldn't do for her. She was thrilled. Sally P.
I love your stocking stuffers department! How long have you had this? Did I miss it in your email specials notice? I'm just loving the tent--arrived yesterday for my grandson. I know he'll have loads of fun with his little brother. Trina
...the great job you're doing. I can always count on my order being perfect. Katie R.
Last week my first order arrived and caused an uproar is the only way I can describe it. My girlfriends went crazy asking me where I'd found such fun ornaments. Of course, I told them so you should be expecting 8 or 9 new customers! Thank you for doing such a wonderful job. Patricia E.
I looked in your sports ornaments section and was surprised to find everything, I mean EVERYTHING I've been looking for. Swim ornament, gymnastics, soccer ornament, and even a bowling ornament for my uncle! Wow! You have really taken the time to have an extensive collection of hard to find ornaments. Patty B.
I've try to buy a pet ornament every year. My husband and I have 16 cats, 3 dogs and a pig. We live in the country and rescue animals and work with a local shelter. I absolutely love the dog ornaments we received. The wreath has tons of sparkling glitter and so much detail! Thanks for offering your unique ornaments on the web. Emily
I just love the cheerleader ornament that arrived yesterday. I know my neice is going to be so thrilled! It's a great way..the perfect way to honor her being elected to the lead squad! Queenie R.-McD.
One thing I can count on is that your ornaments are even more beautiful in person. Sometimes the monitor doesn't do an ornament justice. Your photos are fine, it's just so hard to capture all the quality in the photo. Thanks for your great website. Ilona B.
Your expert packaging insured that my glass ornament arrived safely. I know it'll be a hit. It's a very important baby shower gift to me as my granddaughter is having her first child. Which is MY FIRST GRANDCHILD! God bless. Tamara
I wanted to let you know that my order arrived today and everything's great. You've done a wonderful job at getting all the details just right. Thanks for the perfect service. Belinda B.
Thank you for your prompt delivery. These days, it's nice to know I can count on your website for expert personalization and fast delivery. Wanda W.
The golf bag just arrived and is so cute. I know my partner in crime--we play golf together every Saturday--will love this as a memento of our times together. Charise
I cannot tell you how much I love the ornament that I ordered from your website. Russell Rhodes is new to me and I'm just thrilled with my purchase. Please make sure you put me on your email list when your specials come out. I'm going to be a repeat customer! Ms. Margaret J.
Your ornaments are precious. I'm so happy...they're personalized beautifully. Margie
I look forward to ordering from you again in the future! Mr. Lawrence G.
I just wanted to let you know that my son, his wife and my 2 darling grand children finally saved up enough to move into their first home. Your first home ornament was a hit! They worked so hard to afford private schools and now their own home. Thanks for helping me honor such a special event in their lives. The ornament is truly a keepsake that will be treasured for many years to come. Mrs. Myrna S.
My order arrived and the ornaments are even nicer than expected. Thanks so much. Happy Holidays to you and your family. Osira
THANK YOU for rushing my order to me. There were lots of ways to make mistakes, and I have to admit I was a little worried. Everything is PERFECT! You can really be proud of your service. Janet
The little boy in the bathtub is so cute. You really do have the best baby ornaments that have made superb baby shower gifts.  Thanks so much for going the extra mile with my order requirements. Your company is permanently in my favorites list. Johanna J.
The selection, once again, was wonderful. I found something for everyone--22 ornaments in all. Can't wait to see what you have next year! Lorna K.M.
My wife and I purchased several ornaments from your site as gifts this year. I just wanted to let you know that everyone thought they were wonderful. It's nice to find something new of such high quality...great website. Please make sure an email me when the new ones arrive this coming Fall. Mr. Paul N.
I just received my order today and I want to tell you how beautiful the glass ornaments are. Both the delicate santa face and the baby ornament arrived in perfect condition. Thank you for doing such a good job on your packaging and for insuring that my order would arrive on time when I was in a crunch. With best regards. Mrs. Thelma A.
My son is giving my grandson a jet ski this Christmas. It's so wonderful that I found a jet ski ornament on your website to mark this important occasion. How wonderful it'll be to commemorate his "coming of age" with a personalized ornaments. Carla
I am very impressed and I will order more. Thank you. George
Your ornaments help me put permanent reminders of our family memories on the tree. I love the frame ornaments. Every year I can order a new one and put a little inscription on the back. It's fun to look back over the years and see how the kids have grown. Keep up the great design work! Khalila P.-P.
I'm a first time customer to your site and I'm sold! Totally satisfied. I was a little worried at first. I opened the glass football ornaments first and was so thrilled. Your packaging is great. I know my kids will love these ornaments as they grow up. I'll be back every year to mark some special occasion in their lives. What great gifts! Darlene
Your ornaments always surpass my expectations. I ordered 2 of your military ornaments this year: the Marine and the Navy seaman. Thanks for offering African American ornaments. I don't mean of African design, of course. Like real people. I know my son and daughter will both be proud to receive these. Mrs. Jerlina T.
I received the merchandise I ordered from your on line catalog today. The personalized Christmas ornaments arrived so quickly and are absolutely beautiful. Thank you for carrying items I cannot find in any store in my area. Penny
Thanks for the wonderful holiday ornament for my mom. It arrived yesterday and couldn't be more beautifully done. Justin D.
Thanks for shipping my order in time for Christmas. I know I ordered past your deadline, and really didn't anticipate receiving it in time. In fact, the postman delivered it on December 24th! What a delightful surprise for me. My husband was particularly touched as I ordered a little anniversary ornament just to celebrate our 10 years together at Christmas time. Mrs. J.K.W.
HAPPY HOLIDAYS! I received my order earlier today and till can't believe they're even more beautiful than I thought they were going to be. You've really got a top level selection of ornaments in so many categories. Brandy S.
I was so surprised with your speedy delivery. I opened the package thinking it was something else! Boy am I impressed. T.J. Smith
WOW! I ordered 3 frame ornaments from you. They arrived early today. I've had some bad experiences where the photo looked so much better than the actual ornament I ordered. But your site is totally different. I got the opposite of what I expected. These are even more beautiful and finely detailed than I thought they would be from the picture. You not only have a new customer, I've told everyone I know about your site. You are clearly not only dedicated to customer service, your eye for quality can't be beat! L.P.Q.
Thank goodness for Yahoo search. I found your site just in time. My best friend collects personalized ornaments and I know she's got just about everything in the world. I've seen her tree! What was so nice was that your ornaments are unique. I didn't see them anywhere else on the web, and believe me, I had to do a lot of searching to try and get her something special. Thanks so much for your assistance with my questions and your impeccable customer service. Donna N.
Incredible service is all I have to say. My sister is going to love the 2 western ornaments I bought for her kids. Thanks so much for everything. G. Lassiter
Thank you for your kind email. Your customer service is wonderful and responsive. The ornament arrived today by air just like you promised. I know we'll treasure it for many years to come. I've gotten so use to your service, I think I've been "spoiled". I found something I liked on another site, ordered it, and what a mess! Looks like a neighbor or child or something does their personalizing. I was too embarrassed to give it as a gift and the shop wouldn't replace it saying "it will look just the same". How unprofessional! Well, sorry to admit it, but it just goes to show that when you find something that works, it don't need fixing. I'll be ordering again this November. Polly J.
Merry Christmas to all the wonderful staff at Russell Rhodes. You always do such a nice job for me. My family just loves your ornaments. J.A.F.
Your assistance has been wonderful. I have to tell you that the holiday ornaments you offer are truly amazing. It's so cool you offer your own designs
Just wanted to tell you that I spent the least amount of money on your ornaments, and yet they were the most popular gifts I gave. I also purchased the dinosaur pen as stocking stuffers. What a hoot! My grandchildren thought I "hung the moon". Katrise L.
I know it was a big effort to get my late order out to me before Christmas. It meant so much to me that I started bragging on your company to everyone I know. I have my stylist the "hairdresser ornament" and she'd never seen one. She was so thrilled, she charged me for a "break the base" and yet did a full head. I don't know if this means anything to you, but it meant the world to me. What a nice gift! Mrs. H.R.
I have made ordering from your company a personalized Christmas ornament tradition. It's always such a joy for me to see the expressions on my kids' faces when they see these personalized ornaments. Thanks for adding a lot of fun to my family holiday celebrations. R.C.
Once again, you've done a wonderful job at surpassing my expectations. Thanks!!! J. Pauls
I couldn't believe my order made it on time. I know you said it would, but you got it to me within 72 hours, just like you promised. Thanks for making my first experience with your company such a special one. K.P. Holland
Keep up the good work. Everything arrived as promised and on time. Just short of a miracle seeing as how I ordered on December 16th! Glenna C.
The ornaments arrived on time and in order. They are exactly what I wanted and I am very satisfied. Thank you and keep up the good work!Flynn G.
Please thank Christine in customer service. She really did me a HUGE favor making sure my order was turned around in one day and taken to FedEx. My grandchildren just oooohed over them for hours. I'll be sure and order in November next year. DiDi & Tina B.
For all the personalized Christmas ornaments that are out there, can you believe it's hard to find a Christmas tree ornament? I mean an actual tree. Thanks for your professional personalization. Your work has nobody to compare it to. Y.Y. Ling
I admit I was nervous when I ordered 100 ornaments from your company for the first time. You've made it so easy for me each year. Thanks for the great customer service and meticulous care for all my needs. Mr. Jack N.
Thanks for your quick delivery. I was afraid I'd created a problem for myself by ordering so late. I know you must have worked into the wee hours. Jack A.
My kids love the personalized ornaments I buy from you every year. It's such a pleasure to do business with your company. Barbara
Your quality is better than I expected. You can count on me to purchase from you every year. JoAnn
I purchased your piano ornament for my granddaughter this year. I gave it to her after her first recital. She was so thrilled. I know she'll remember that moment forever. Thanks for helping me make it so special. Jacqueline D.
Your website is the BEST! You can be proud of your superior service, quality and professional personalization. Thanks! G.G.
Christine, thanks for all your help. I was in quite a bind. You've been a lifesaver. D. Lovrien
I own my own store. We sell Christmas decorations but we don't offer anything personalized. I KNOW how difficult it is to personalize every single little detail on each piece, and with multi-piece orders and that times 1000 or's just a nightmare for us. But seems so effortless on your end. You must have some very special employees. Me, for one, you can count on as a loyal customer. 2003 customer
A friend in my office told me about your website. It was such a pleasure to do business with you for the first time. I'll definitely be back. By the way, my daughter just loves the ballerina ornament with her name on it. Your hand writing is excellent! A.L.
Few stores I purchase from make me smile like yours. Clarabelle Anne H.
You've got really great quality and the personalization is SUPER! Thank you for being a company I can count on year after year. Charlie
I found the perfect ornament for everyone in my family at your shop. You've done a great job at assembling a wonderful array of different themed ornaments. It's a tradition for us that Santa leaves each of my children an ornament for "his" tree. "Santa" will keep coming back to Russell Rhodes! Also, please tell Jackie in customer service that the tuba ornament arrived in perfect condition. 2005 customer
..the perfect gift for her. The glass heart ornament arrived and she was blown away. Frankly, I need little things like this every now and then to "smooth over" the rougher times. Thank you for your help. George S.
I just wanted you to know that after I placed my order last year, I went back to your website to bookmark all my favorite kids ornaments. This year, all I had to do was return to my bookmarks. The whole order of 15 ornaments took less than 10 minutes. Thanks for being there year after year. It's nice to know you're a Christmas company that's here to stay. K.J.
You've made a loyal customer out of me. I've told all my friends about your site. W.D.
I received both of my orders today -- early! Thank you for really hussling to get them to me early exactly the way I asked for them to be. 2002 customer
Thank you for delivering the gift certificate to my brother. He's so choosey...I just didn't want him....well, just thanks for the cert. You've done me a great favor, he's happy, I'm happy and you've got a loyal customer. Ruby
I've been a customer of yours for 7 years now. I can't tell you what a pleasure it is for me to do business with your company. I always look forward to seeing your website and the new exciting designs each year. Allison H.
Thank you for your quick turn around. I purchased the braces ornament for my daughter and the ballet dancer for my grand daughter. Yes, my 30-year-old daughter has just gotten her braces! I have to say both of us had a good laugh at seeing her name so artfully hand painted on the ornament. It was beautifully done, and somehow that made it even more funny. Your superior work is really appreciated. Salena E.
Just wanted to drop you a note and tell you how happy I am with my ornaments. You've done a very nice job and I'll be back. Mrs. Paula P.
I'm so glad we found you. I bought the baby's first Christmas ornament pink bootie.  It's just the perfect baby shower gift and even better than pictured. I can't wait to order a first Christmas ornament for my daughter--just married and soon to be pregnant! Thanks! Isobelle A.F.
I just wanted to thank you for offering a superlative engagement ornament section. Your choices were the best I found anywhere on the internet. What a great way to commemorate my engagement! Tamara J.>
Thanks again for your speedy service. I'll be a customer for life! P.H.M.
I think the biggest compliment I have for you is the amount of time and gas you've saved me. I used to have to go around to several stores in town--took me a few weeks to find everything I wanted, because I've been giving a special ornament to each person in my family for 17 years. The internet has really changed all that, and your shop in particular saves me so much time! I can spend under $10 and buy a little something. Or I can spend $30ish dollars and get a [name omited] quality ornament for my grand kids. Thanks for the broad selection both in quality and in terms of price. Leonella D.
Thank you for your careful wrapping and beautiful velvet bag. It makes giving your ornament so easy, and they are always special. H.I. Harlingen
My goodness you're good. This was the fastest I've ever received an order for anything...and to think you got all those ornaments done so quickly. Each one is done just perfect. D.H.
I just came back from my mail box, and cannot tell you how happy I was to open your package this morning at breakfast. It just put a big smile on my face and started out my day with a happy BANG! Oscar D.
Just wanted to let you know I was so happy with my order, three of my friends were over and I pulled up your website. Looks like you'll get three new customers. What a great find! Kay W.
Christine, thanks again for all your help. I received my order this afternoon and everything is perfect. Job well done! C.C. Chiriboga
Words cannot describe my wife's happiness when she opened your personalized fireplace plate. I frankly cannot recall a Christmas gift she's loved as much in recent memory. Sorry...a diamond bracelet for our 25th wedding anniversary gift. So, OK. Not as thrilling as diamonds, but close! Kevin L.
My son just graduated from the Cullinary Institute in our town. It meant so much for me to be able to give him a little something in honor of his accomplishments. He graduated top of his class! Your chef ornament was the perfect gift.  Thanks for all your wonderful ornament choices. I always know that I can find something truly unique on your site. D.G.
Thank you for reducing my shipping cost. I really appreciate your help. I've never placed such a large order for ornaments before. We came in within budget and everyone was very, very pleased. Your engraved ornaments are the best I've ever seen. We'll be ordering again from you next year. Janet
My daughter just graduated from the police academy and I found the police ornament on your site through a search engine. Thanks so much for offering these unique ornaments. Y.T. Schenzao
To admin my wife had been a little mad at me, so this year I went out and tried to find something really special. Your romantic ornament perfectly captured our love and the reason I married her in the first place. I'm not sure what I'm going to do next year, but I can tell you I LOVE YOUR SITE. Thanks again for making this a wonderful occasion. F. Winsley
Thanks for including your business card with my order. It made it very easy for me to tell my nosy neighbor about your site. I don't mean to complain, but she's always competing with me. So, I gave her your card and she left immediately to go check out your site. Hope I sent you a new customer! Have a wonderful holiday. Elizabeth G.
I belong to a gift exchange group and we all agree the gift has to be under $25. I've almost quit the group because of several tacky, low quality ornaments I've received in the past. It's not that I don't care about "the thought" of the gift, it's that I hate to pretend and then just throw something away in the trash. So, this year I found your website, gave your personalized ornaments to everyone, and included your website information inside each velvet bag. Hopefully....I say, hopefully, they'll get the hint and realize "under $25" doesn't have to mean "junk". Thanks for your incredible quality! Mrs. Johanneson
Thank you for your skill in making sure my order was perfect. It wasn't perfect. It was PERFECT! You guys really know what you're doing. Wendy S.D.
I ordered the baby's first Christmas ornament from you on Saturday and it's already here! Boy, you are fast! I just wanted to drop you a note and thank you for the extraordinary quality of this glass ornament. The baby blocks are precious as is the little bear on top. You've really got a wonderful high-quality selection. Happy holidays! Mrs. Peters
I receive my order today and am delighted with my decision to purchase from your site. It's clear to me that customer service is important to you. I sent three emails, each of which was answered the same day and actually answered. I'm so tired of automated replies where they send you a whole list of questions and answers and think they've done you some favor. I don't need to read a book about someone's policies. I just want a [deleted] answer to my question. In any way....thank you for caring about me. Scarlett O.
My son just got his drivers license so we ordered a new driver ornament from your site. It was such a wonderful way to mark this special occasion for him. He's looked forward to it for 6 months, is finally old enough to drive, and told me that this was the "first day of the rest of his life". The ornament is much appreciated and so CUTE! Frannie A.
I read some of your testimonials before I ordered from your site. I'm always a little leery of ordering off a website for the first time. I think it's really cool that your customers take the time to write back to you. So, because it helped me, I'm doing the same for someone else. Please tell your staff how appreciative I was at speeding the school ornament through the system. I've seen teacher ornaments before, but the little school house with the yellow bus out front was just fantastic. I want everyone to know that I completely vouch for your company, the quality of your ornaments, and the very real, concerned people in your customer service department. Janelle F.A.
I was dang lucky to find your website this year. I've purchased a deeply personal ornament every year for my wife since we wed 22 years old. My order arrived yesterday and I just wanted you to know that everything is perfect. I almost can't wait to order from you again next year. The selection of unique ornaments was outstanding--so much to choose from not available anywhere else. Thanks for your fast service and superior workmanship! Danny I.
My brother's mother-in-law passed away recently. They weren't terribly close, but I know his wife was devasted at the loss of her mother. I purchase one of your memorial ornaments--the one with the angel--and quietly gave it to my brother. I know he'll give it to his wife when she's ready. He was very touched. J.C. Salmon
I discovered your site this year for the first time on the internet and I love it! It's so easy to use, and allows me a lot more personalization information than other ornament sites I've purchased from. I used to buy in the malls, but they don't have anywhere near your selection, and they don't have that gorgeous velvet bag you provided for all of my ornaments free of charge. In fact, your total bill gave me everything plus a free ornament when I compare total price. Thank you so much for making sure my experience was such a wonderful one. Patricia
I want to tell you what a wonderful experience I had using your site for the first time. I'll be back! J. Billingsley
Thank you again, Christine. I'm once again a very satisfied, happy customer. See you next year! B. Thomlinson
What a fun gift! I just love those dinosaur pens. Thanks for offering these unique items. E. Edwards
My order just arrived and I'm thrilled with these baby ornaments.  I bought one for myself and one as a baby shower gift.  You have done a superb job! I'm pretty sure I'll be the hit gift of the baby shower. I got one for the new mom and one for her mother! Regatta H.
Hi! I just wanted to let you know how happy we are all with our order. It makes me wonder if you know how wonderful a job you all do and how much your work brings happiness to our lives. May you have the merriest of Christmases yet! Your loyal customer. H. Smittens
I first found out about your ornament at a Junior League show. That was back in 2002, I think. I've been a customer ever since. I just received my order for 2007, and I can't thank you in words that really say how much these have meant to myself and to my family. Thanks again for all your good work. I bought a basketball ornament from you for the first time for my youngest son who loves the court. May you and all the families at Russell Rhodes have a wonderful holiday season. R. Adams
Thank you for getting my order to me so quickly. I know everyone will be really happy with the results. Stewart U.
We are so thrilled with the Christmas decorations available on your site. Not only are the ornaments unique and creative, we fell in love with the personalized Christmas gift. We "blew the budget" and purchased your cookie jar for my mother with all the grandkids on it. She just about fell out of her chair when we unwrapped it for her. Then we gave my father the fireplace plate with all the little stockings on it. We used it as decor on the mantel with fresh pine and cones. I have to tell you that I'm not even going to try and top these gifts. There's simply nothing like them on the market. I cannot tell you how appreciative we are, and how touched my parents were. They're still talking about them and won't put them up in the attic. It's now May! Looks like those "Christmas decorations" are going to up year round as family heirlooms for all times. Sheila. D.
I want you to know that I saw your website last year, but it wasn't time to buy ornaments. So, I signed up for your email specials list. Well, lucky for me you emailed me when you added the new product for this year. WOW!!! I can't believe I'd forgotten about your site. Luckily, I received your email before I'd begun my shopping. I couldn't believe it--I was able to buy a great ornament for every single person I needed to buy for. No more multi-site shopping for me! I can't thank you enough. L. Sarner
Thanks so much for getting my order to me so quickly. Your service was super fast and perfectly accurate. It's not easy to personalize all those ornaments with each one done exactly the way I asked. I really like your order tracking software as well. Thanks again for the great customer service. Jeanja K.
I was so happy to be so happily surprised when I opened my order. Your quality exceeded my expectations. What a wonderful gift. Steffie
Thank you again for making this part of my Christmas shopping such a delight. I LOVE your ornaments. W. Zanderthal
I received my order today and just wanted to drop you a note and tell you how happy I am with everything I ordered. Each ornament was carefully personalized and then tucked away in a gorgeous velvet bag. How much fun my kids are going to have opening these wonderful gifts! S. Williams
I can't wait until my friends see these wonderful ornaments. I am so happy with my order and can't wait to tell everyone about your site. Have a wonderful Christmas and Happy New Year! Suzanne
I was a little hesitant when I could only email, but now I understand the kind of care and time it takes to put into your ornaments while also keeping the cost so low! You made me a believer. What great customer service you have and what a wonderful time I had wrapping these up for my in-laws. H. Yangsel
...the ornament was just the perfect gift to a Christian household. Thank you for carrying these meaningful ornaments amongst all the commericalization of Christmas. Fr. A. Casparian
Just wanted to drop you another little note this year. Thanks again for the beautiful job you did on my order. Tamara
Christine, thanks again for all your help with my questions. I can't wait until next year to order again. I was a first time ordered from your website and will certainly be back soon. You made something that couldn't have been a challenge and a little intimidating fun and wonderful! Tara
My package arrived this morning and I am wow-d by the incredible personalization you did. Every ornament was beautifully hand-painted with the name and date and most I asked for an extra little feeling or thought on it. They are truly wonderful and I can't thank you enough for the time you spent on my order. Great attention to the details! I. Terence
I received my ornaments by FedEx yesterday and I have to write to tell you how pleased I am with everything. The ornaments are really pretty and were perfectly wrapped. The personalizing is very well done and everything arrived so incredibly fast! Thank you very much for your incredible service! E. Howard
I've been searching for several years for just the right frame ornaments for pictures of my first three dogs. I love my animals, and can't bear to think of them...well, they're part of the family. My husband and I have 2 dogs still living now, and I was just so happy when I saw your picture frames for the Christmas tree. I purchased 5 of them, have all my dogs on the tree now, and have to tell you, it's just meant the world to me. Thank you so much for offering these wonderful ornaments. Nancy F.
Thank you for offering such quality expecting ornaments. I know she'll love it. Gary J.
Your ornaments are adorable! My kids nearly flipped out when they opened them as we started decorating the tree. I bought the screwdriver ornament for my son and the pretty fingernail polish ornament for my daughter. What CUTE ORNAMENTS! I'll be back for more next year. Thanks for contributing to our joyful traditions. L. Carson
I know you don't offer changes to ornaments once placed, but I was so happy with your agreeing to do so. A lady named Christine helped me. The ornament shipped to the correct address this time and everything went well. My Aunt called me as soon as she'd received the package to "brag" on your ornament. Wow. What a fun gift that was to give. Keep up the good work! McKinzie H.
Thank you again for your receptionist ornament suggestion. It worked out perfectly! Fannie
I've been spreading the word about your site. I loved the doctor ornament medical bag and the nurse ornament with the pretty little cap. Both of my children just graduated this year, and I can't wait to present them with these beautiful ornaments. Please let me know if you'll be carrying a manicurist ornament sometime. I'm always at a loss for what to give Sally! Ginger
Thanks again for the soccer ornaments for my daughter's team. They all loved them, and they were the perfect way to end a winning season. They made wonderful gifts for all the girls! Karen S.
Your company does such good work. I've been your customer for 4 years now, and I realized I'd never written to tell you how grateful I am. You've become a tradition for me. Thank you for your superior quality, your perfect service, great personalization, and beautiful packaging. It's just a great little dream world when I shop you site. 2007 customer
Thanks for all your help getting my order so quickly to my brother. I was going to feel pretty silly not having a gift there for him on time. You saved the day! Hooper
The shipment arrived today and everything's in wonderful condition. I was amazed because there was glass ornaments in there along with other resin. You people really understand how to pack! Thanks for the great service. Loretta J.
Thanks again for your great customer service. I've told everyone at work where these darling ornaments came from! G. Martin
I can't tell you how touched I was when I received a call from customer service. So few websites are willing to do that these days. And you called twice! I was totally impressed that you caught my error. You could have just stuck me with a badly personalized ornament. And instead, you guessed my error and called me. That's exceptional service in addition to exceptional quality. Victoria D.
I received my fireplace plate today in perfect condition. I had no idea you were going to ship it in a custom-made box. That was a totally awesome surprise. It'll be a great storage box for years to come. Thanks for taking the time to design something with so much thought into it. We'll be back for ornaments again next year. Sarina
Christine: Thanks, I would love to see what the ornaments look like. Thanks again...I can't wait to see them. My first order was phenomenal. I have looked for a long time for something like what I ordered and when I finally came upon your new designs, I had to order them right away. Thanks again ever so much. I know my two grandsons will be thrilled and my sister-in-law (the in memory ornament) will be so appreciative. Looking forward to seeing them. Have a great day. 2008 customer
I was so happy to receive your email that you'd added engraved ornaments to your categories. It's so difficult to find good engraving but at a reasonable cost. Thanks for filling this niche. H.B.
I just wanted to thank you again for all your help with my gift list. There were some hard ones on there that I just didn't know what to get them. I'd never seen a Santa for the hallway entrance of such quality, and personalized too! The ornaments you suggested were all perfect. I really can't thank you sufficiently in an email to tell you what a load you took off my mind. Tunisha J.
Thank you for suggesting the memorial frame ornament to me. I was looking in the memorial ornaments department and hadn't thought to look at the frames. In fact, I have the perfect picture of my grandfather and grandmother. I ended up buying 2 of them. I know I'll always cherish them, the sweet memories we shared together. It meant so much to me that your customer service was willing to make suggestions and help me like that. Merry Christmas to all of you! Suchisa H.
I love your large family ornaments. Thanks for offering these. It's never easy to find a single ornament that work for a family of 8!!! Yes, there are 8 of us now. The ornament arrived today and it's absolutely beautiful. More than I expected. Have a great holiday! Mrs. T. Pickens
Your personalized ornaments are phenomenal! Thanks so much for doing such a beautiful, professional job. Jackie G.
I wish I had 5 dollars for every dollar I spent on personalized ornaments last year. The mall does a decent job at personalizing, but the ornament quality has declined so much. Even on line I've had difficulty finding anything unusual or unique or just plain nice! It was a pleasure to shop your site last week. I was really looking forward to opening my order. It arrived yesterday and I felt like a little kid opening a box from Santa. You did an absolutely beautiful job on everything. I couldn't believe the quality. It's just the best I've ever seen and, as I said, more than I imagined. Thank you so much! C.C. Williston
I've purchased online for 6 years in a row now, and I just wanted to let you know that your company is clearly the best there is. The lettering was beautiful. The presentation was lovely. The packaging was sufficient and well done to the purpose. Overall, you get an A plus from me! Johnnie F.
It's nice to know that someone else feels about giving customer service the way I feel it should be given. You have done a wonderful job answering all of my emails and helping me choose the exactly right ornament for everyone I needed to buy for. Thanks for all your help! Mabeline W.
Keep up the good work! My order arrived today and I am THRILLED with it. THANK YOU!!! S. Harricotes
To be concise: perfectly done and early arrived. You've got a new customer! R.J.
I just want to say thank you for taking the stress out of such a big chunk of my holiday shopping. It was a pleasure and tons of fun, actually to shop your site. Thanks so much for offering a wide variety in all the different categories. Tammie B.
We are avid collectors of holiday ornaments and found your site last week. I can't believe our order is already here! You've done a great job providing exciting and new ornaments for us. We'll be back next year! Walter and Peggy R.
I'm telling all my friends about your great website. What a wonderful experience! Regan H.
The quality of your merchandise is superior and your site is so easy to use. I've already told my neighbors at our block party about your wonderful service. C. Johnston
I just wanted you to know that you really do make people happy with your ornaments. I should probably say, you make people cry with joy at that fireplace plate, though. I care about my mother-in-law, and ever since we gave her the plate with all her grandchildren on it, I'm suddenly the favorite daughter-in-law. This is all to tell you that you're not just a shop, you really do create joy in the world. Thanks for all you do! Liz T.
Your order arrived, and I need you to know that they are so cute I cried. My kids are going to go bezerk when they see these precious ornaments you did for us. A. Mander
I am so pleased with the personalization you did for me. Everything is absolutely beautiful! J. Jaccobs
Thanks for getting back to me so quickly. The quality is outstanding. Simply the best service I've ever had. Allison L.
I'm a new customer to your site, and I wanted to tell you you had just what I was looking for. I bought one for each of my employees. The Christmas party was all a buzz with talk about the high quality of your ornaments. Thanks again for your assistance in getting these sent by air for me. H. Lazaro
I've purchased online for several years, and I've never had such good service as with you guys. Please let Christine know how much I appreciate her help. You did a perfect job for me once again. I'll be a repeat customer from here on out. Barbie H.
Packed expertly, mailed timely, personalized perfectly. What else is there to say? THANK YOU!! Donna F.
Once again you've given me a stress free shopping experience. I'm so grateful for your quick customer service and great quality. Please make sure and email me again for those wonderful specials! A. Kerny
I am always so happy with my order from you guys. I just want to tell you how much I appreciate your easy to use site and your great selection of high quality designs. Thank you, and please give Christine a big hug for me! Cecily K.
PLEASE thank your great customer service people for doing such a great rush job last week. Everything arrived perfectly! I really do appreciate all that you've done for me. Count on seeing me again in a few months for a wedding ornament. Your selection is great! I'll be back soon. K.L. Jennison
Your agent Christine was nothing short of the friendliess effective customer service agent I've ever dealt with. I should probably say "chatted" with as she was like a good friend just there to help me. You guys have a lot to be proud of and I just want to thank you for doing a great job on both orders. Happy holidays! Robbin P.
What a great personalized gift I received. Your fireplace plate is amazing. I mean, AMAZING! I can't believe all the work that went into painting the plate. The colors are amazing, particular for a ceramic plate. It's just the prettiest, most heart-warming gift I think I've ever received. What a great way to celebrate our family, and so much fun to put together as a family. Thanks for your beautiful work. As a result, I looked up your website and saw your ornaments. Can't wait to make your site a family tradition. There are so many just perfect family heirloom choices. Mrs. T.J. Abernathy
I just wanted to write you back and tell you that I received my order today. The frame for my daughter is the perfect gift for her little group's trip with the Church Choir. We've got a picture of them at a huge Presbyterian church in Seoul, South Korea just singing their little hearts out. I also ordered her the "singer ornament" personalized with her name on it. I love this musical ornament--there are so many choices. Have a wonderful Christmas! Jackie Mae S.
You've got such wonderful gifts for kids. I absolutely adore maybe a dozen of your kids ornaments. My first order just arrived and I am so happy. Thanks for your quick service! Tammi D.
My goodness...what a hip frame! It' simply darling, and I know my daughter will be thrilled. Dallas P.
The baby ornament is oh so cute. I just love the way the little blankie wraps up the child. It's perfectly charming, and I know it'll be appreciated for years to come. Mrs. Jack K.
Perfect gift! Thanks for your suggestions for the baby shower. Pauline T.

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