PLEASE NOTE: WE ARE CURRENTL WORKING ON THE ORDER STATUS MODULE. SHIPPED ORDERS WILL SHOW QUAL/PACK WHEN THEY ARE INDEED ALREADY SHIPPED. IGNORE THAT STATUS AND RELY ON YOUR SHIPMENT EMAIL. IF NOT RECEIVED, PLEASE REQUEST ANOTHER.
We want to provide you with the very best of service. We do not offer service by phone in order to insure there's no possibility of us introducing an error into your order. Please send us an email, and we'll respond as quickly as possible, (in almost all cases within 24 hours). ALL emails will be addressed with the utmost importance.